Blondes are noticed- REDHEADS are never forgotten.

Diary of a not so average redhead....
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Posts tagged "customers suck"

I dedicate this page to you, the customer… the customer who peacocks around with their sense of entitlement, makes it very clear that they firmly believe they are better than anyone who works in retail, believe that even when they are 100% wrong that they are 300% right and does their best to make the retail employee feel like dog shit because they in fact suck at life.

Woman calls and said we sent her the wrong size-we sent a 32C she said she ordered a 32G (all done online). So I look up her order and the item she ordered and tell her (nicely) that the item she ordered isn’t made in a G. So she starts to argue with me (still complaining we sent the wrong size). I told her that unfortunately, she is responsible to get it back to us as the error was not ours. She said “I don’t care..even if the mistake was mine you’re supposed to do whatever you can to keep me happy and keep my business.”… I said ” Um no, the error was yours and we are not responsible for the error you made.” She then called me a “piss-poor excuse for customer service” I said “thank you and have a good day” and hung up on her. I got her return last night and this is what is said:

  • Stop being a F$cking Idiot!
  • So we send this lady an email confirmation after she submits an online order. In the email it lists her item and next to the item it says “back ordered until 8/25”. She then forwards me this email with her own personal note at the top:
  • "where’s my order? did you ship it yet? why do you guys take forever.”
  • I would love to respond with:
  • Dear Bimbo
  • Do me a favor and scroll the f$ck down!
  • Sincerely,
  • Customer Service

I added a page for some retail tales. I started with 10 things I hate about you….customer. Will be adding to this page as I go.

xoxo

Mistress of Darkness

Renee Ann